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Privacy Policy

fatbetz.com recognises the importance of protecting your privacy and personal information. This Privacy Policy outlines how we handle, use, and protect data collected from players and website visitors. The Policy applies to all users of the fatbetz.com website and associated services, effective as of 1 January 2025.

Who We Are

OBSERVE: Analysis of provided data indicates the operator is fatbetz.com. Parent company affiliations and registration details require clarification. There is no stated legal address; corporate information aligns with industry practice to note data gaps transparently for regulatory good faith.

EXPAND: In line with AU privacy laws, transparency is mandatory. Where registration details are not specified, disclosure of contact pathways for privacy queries fulfils regulatory intent as an interim measure. The data protection contact will be designated until full appointment of a Data Protection Officer (DPO).

REFLECT: The following information defines the operator for privacy compliance under AU law:

  • Legal Entity: Operated as fatbetz.com. Corporate ownership currently attributed to SSC Entertainment N.V. and Plan B Media Pty Ltd (status under review; confirmation pending regulatory clarification).
  • Legal Address & Registration: Not explicitly specified as of Policy date. All correspondence should be directed via digital channels pending disclosure of complete registration data.
  • Contact for Data Protection:

Regional Compliance Note: This approach is consistent with AU Privacy Act 1988 transparency obligations. Operator commits to publishing updated registration and DPO details by Q2 2025.

What Personal Data We Collect

OBSERVE: Collection is both direct (user-provided) and indirect (automated/technical). AU privacy law requires full disclosure of categories collected and methods.

EXPAND: Coverage includes identity, contact, transaction, behavioural, and technical data; cookies and similar tracking mechanisms are considered personal data under AU regime.

REFLECT: fatbetz.com collects and processes the following types of personal data:

  • Identity and Contact Data: Full name, email address, phone number, residential address, identity documentation (for verification and KYC), and other information as required by law.
  • Technical Data: IP address, device and browser specifications, access time, geolocation, system logs, and other automatically collected data.
  • Payment Data: Transaction information, payment method identifiers, account numbers, and records of deposits and withdrawals. Bank and card details are managed per PCI DSS/industry best practices.
  • Behavioural Data: Game activity, betting and transaction history, account preferences, navigation patterns, clicks, and user feedback.
  • Cookies & Tracking Technologies: Session cookies, persistent cookies, third-party analytics, and similar technologies (see "Cookies & Tracking Technologies" section).

Regional Compliance Note: All data collection adheres to the Australian Privacy Principles (APPs) and applicable gambling regulatory directions.

Legal Basis for Processing

OBSERVE: AU's consent-based regime and contractual, legal, and legitimate interest grounds are applicable.

EXPAND: Processing frameworks cover express consent, contract fulfilment (core service delivery), legal compliance (gaming, anti-fraud), and legitimate business aims (analytics, improvement).

REFLECT: All data is processed solely under the following legal bases:

  • User Consent: For marketing, non-essential cookies, and where required by law, processing will only occur with your clear, informed consent.
  • Contract Fulfilment: Personal data is necessary to provide access to the fatbetz.com platform, fulfil transactions, process payments, verify identity, and administer your gaming account.
  • Legal Obligations: Compliance with Know Your Customer (KYC), Anti-Money Laundering (AML), counter-terrorism financing, and mandatory reporting obligations under AU law.
  • Legitimate Interests: To safeguard platform security, prevent fraud, manage business operations, conduct internal analytics, and improve user experience, provided your rights are not overridden.

Legal Obligation: fatbetz.com undertakes not to use your data for secondary purposes unless compatible with the above bases or specifically consented to by you.

Purpose of Processing

OBSERVE: Purposes must be explicit, lawful, and relevant to business operations; implied uses are also covered to comply with best practice.

EXPAND: Purposes include service provision, compliance, fraud prevention, analytics, and marketing-subject to user control and opt-out mechanisms.

REFLECT: We process personal data for the following purposes:

  • Service Provision: To register your account, provide games, enable deposits and withdrawals, and administer your interaction with fatbetz.com.
  • Compliance & Security: Satisfy KYC/AML obligations, age/identity verification, regulatory reporting, and responsible gambling initiatives.
  • Fraud & Risk Management: Detect, investigate, and defend against fraud, account misuse, or suspicious activities.
  • Analytics & Service Improvement: Perform statistical analysis, monitor user engagement, and optimise service performance, functionality, and experience.
  • Marketing (with consent): Send you updates, promotional materials, and third-party offers only where you have opted in; you may withdraw consent for marketing at any time.

Protective Clause: All purposes are strictly limited to what is necessary and permitted under Australian law.

Disclosure & Sharing

OBSERVE: Disclosure scenarios are tightly circumscribed under AU privacy law. Only necessary and proportionate disclosures are permitted.

EXPAND: Sharing is permitted only with trusted third parties and regulatory authorities; explicit consent is required for sharing with non-essential partners or advertisers.

REFLECT: Personal data may be shared:

  • Payment Partners & Financial Institutions: To process deposits, withdrawals, and prevent financial crime, your payment data may be transmitted to licensed payment processors and banks.
  • Authorised Service Providers: Data may be shared with technical support, hosting, customer service, and analytics providers strictly for operational purposes under enforceable confidentiality commitments.
  • Regulatory & Law Enforcement Authorities: fatbetz.com is obliged to disclose data as required by law, court order, or regulatory demand (including but not limited to AU gambling and taxation authorities).
  • Affiliates & Advertising Partners (with consent): Non-essential disclosure to marketing networks or partners will occur only with your prior, informed consent.

Protective Clause: All data recipients must adhere to strict privacy and security standards consistent with AU law and fatbetz.com policy. Data is never sold or disclosed for unrelated third-party use.

International Transfers

OBSERVE: International data movement requires additional safeguards under both AU law and regulatory guidelines for online gambling.

EXPAND: Where cross-border transfer is necessary (e.g., global hosting, corporate group support), industry-standard protection mechanisms are employed.

REFLECT: Your personal data may be transferred and processed outside Australia, including in the European Union, Caribbean, or other relevant jurisdictions where service providers or corporate affiliates are located. fatbetz.com ensures:

  • Standard Contractual Clauses: Legally binding contracts are implemented to protect your rights on par with AU standards.
  • Due Diligence & Audits: Providers handling data abroad must comply with robust privacy and security protocols, verified by fatbetz.com.
  • User Protections: You retain all statutory rights regarding your data, regardless of the processing location.

Regional Compliance Note: For further details on cross-border transfers, contact our Data Protection Contact via the website. Full details of international partners and protection measures will be published by May 2025.

Data Retention

OBSERVE: AU law requires retention for minimum statutory periods, especially for KYC and AML records, balanced with privacy best practice to ensure timely deletion.

EXPAND: Retention policies distinguish between data categories (account data, financial, logs, marketing) and user-requested deletion.

REFLECT: fatbetz.com retains your personal data as follows:

  • Account & Identity Data: Retained for up to 5 years following account closure or last transaction, to comply with AU anti-money laundering and taxation regulations.
  • Transactional & Payment Records: Maintained for 5 years after transaction date in line with legal and auditing requirements.
  • Behavioural, Technical, & Analytics Data: Retained as long as necessary for the stated processing purposes, or until account deletion, whichever is sooner, except where required by law.
  • Cookies & Tracking Data: Retention periods are specified in the "Cookies" section and generally do not exceed 24 months.

Upon expiry of mandatory retention periods or upon valid user request, all data is securely deleted or anonymised, unless further storage is required by law.

Regional Compliance Note: Users may request early deletion unless prohibited by legal/regulatory requirements applicable in Australia.

Your Rights

OBSERVE: Rights of access, correction, objection, erasure, restriction, and portability are mandated under AU privacy law for individuals whose data is processed.

EXPAND: Supplementary rights include withdrawal of consent for marketing and the right to lodge complaints with the Office of the Australian Information Commissioner (OAIC).

REFLECT: You have the following rights regarding your personal data:

  1. Access: Request confirmation of data held about you and obtain a copy of that data.
  2. Correction: Request correction of inaccurate or incomplete information we hold.
  3. Erasure ("Right to be Forgotten"): Demand deletion of your data where not otherwise required by law.
  4. Restriction: Request a halt to processing under certain circumstances (e.g., during accuracy challenges or pending investigations).
  5. Objection: Object to processing for specific purposes, including direct marketing.
  6. Portability: Obtain a machine-readable copy of your data for transfer to another provider.
  7. Withdraw Consent: Revoke your consent to marketing or non-essential processing at any time via your account settings or by contacting our Data Protection Contact.

Protective Clause: Some rights may be restricted where necessary to comply with legal, regulatory, or contractual obligations. All requests will be handled in accordance with statutory response timeframes and processes outlined by the OAIC.

Cookies & Tracking Technologies

OBSERVE: AU law and online gambling best practices require comprehensive disclosure of all cookies and tracking tools.

EXPAND: User consent is mandated for non-essential cookies; management instructions must be accessible and actionable.

REFLECT: fatbetz.com uses the following types of cookies and tracking technologies:

  • Session Cookies: Temporary files that enable website operation, secure login, and transaction support. Automatically deleted upon browser closure.
  • Persistent Cookies: Stored on your device for up to 24 months, supporting user preferences, login retention, and site optimisation.
  • Third-Party Cookies: Added by authorised analytics and advertising partners solely for analytics and ad delivery (where consent is provided).

Purposes: Functional (enable core features), analytics (measure usage), advertising (deliver targeted offers subject to consent).

Management: You can manage or disable cookies via your browser settings at any time. For granular control, internal cookie controls are available through your fatbetz.com account panel (where implemented).

Protective Clause: Essential cookies are mandatory for website operation. Non-essential tracking is contingent on your advance consent at first site visit (AU ePrivacy standards).

Data Security

OBSERVE: AU Privacy Principles and online gambling regulations demand both technical and organisational data security measures.

EXPAND: Measures span encryption, access control, audit, and staff competence. Regular testing and review are integral.

REFLECT: fatbetz.com protects your data using:

  • Technical Measures:
    • Industry-standard SSL/TLS encryption to secure data transmission;
    • Database encryption for stored sensitive information;
    • Multi-level firewalls and intrusion detection/prevention systems;
    • Regular vulnerability scanning and penetration testing;
    • Rigorous password and authentication policies for staff and users.
  • Organisational Measures:
    • Strict access restrictions on a "need-to-know" basis;
    • Mandatory staff training on privacy, data handling, and security protocols;
    • Comprehensive logging, auditing, and incident response frameworks;
    • Contractual obligations with third-party service providers to ensure data protection equivalency.

Protective Clause: All security systems are regularly reviewed to meet or exceed AU regulatory requirements throughout 2025 and beyond. However, no system is infallible-users are encouraged to adopt good personal security practices (e.g., strong passwords, regular updates).

Complaints & Contacts

OBSERVE: Privacy complaints mechanisms must be clear, accessible, and include escalation pathways to the OAIC under AU law. Transparent contact points are critical.

EXPAND: Provisional contact details are provided where official DPO or address details are pending. All inquiries are logged and reviewed in accordance with regulatory guidance.

REFLECT: If you have questions, concerns, or complaints regarding your data or this Privacy Policy, please use the following contact method pending further disclosure:

  • Contact Person: Emily Watson (Data Protection Contact, interim)
  • Website: https://fatbetz.com
  • Email:

We aim to resolve all privacy-related complaints promptly and transparently. If you are dissatisfied with the response, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au.

Procedural Steps:

  1. Submit your complaint using the above contact method, providing as much detail as possible.
  2. fatbetz.com will acknowledge receipt of your complaint within 5 business days and provide a substantive response within 30 days, in accordance with APP guidelines.
  3. If you remain dissatisfied, escalation to the OAIC is available with full cooperation from fatbetz.com during the review process.

Updates

OBSERVE: AU law requires proactive notification of Privacy Policy changes, with reference to effective dates and primary communication channels.

EXPAND: Best practice mandates clear, accessible updates visible at log-in and on the website.

REFLECT: fatbetz.com reserves the right to amend this Privacy Policy to reflect changes in operations, law, or best practices. Users will be notified of material updates via:

  • Public notice on the fatbetz.com home page and privacy policy page;
  • Email notification to registered users (where contact details are held and consented);
  • Prominent banner at user log-in for at least 30 days following a material change.

The most current version of this Policy will always be accessible at https://fatbetz.com.

Date of last revision: 1 January 2025.

Protective Clause: Continued use of fatbetz.com services after notice constitutes acceptance of the revised Policy unless you notify us otherwise.